Effective Date: June 30, 2025
At The DV Express, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide Directly
Contact Information: When you subscribe to our newsletter, contact us, or request information, we may collect:
- Name
- Email address
- Phone number (if provided)
- Message content
Advisory Services: If you engage our financial advisory services, we may collect additional information necessary for providing personalized financial guidance.
Information Collected Automatically
Website Usage Data: We automatically collect certain information when you visit our website:
- IP address and approximate location
- Browser type and version
- Device information
- Pages visited and time spent
- Referring websites
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
How We Use Your Information
Primary Uses
Content Delivery: To provide you with relevant financial content and updates Communication: To respond to your inquiries and provide customer support Newsletter: To send you our weekly newsletter (only if you subscribe) Website Improvement: To analyze usage patterns and improve our website functionality
Financial Advisory Services
If you engage our advisory services, we use your information to:
- Assess your financial situation and goals
- Provide personalized investment recommendations
- Monitor your portfolio performance
- Ensure regulatory compliance
Information Sharing and Disclosure
We Do Not Sell Your Information
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing Scenarios
We may share your information only in these specific circumstances:
Service Providers: We work with trusted third-party service providers who assist with:
- Email marketing (newsletter delivery)
- Website analytics
- Technical support
- Payment processing (for advisory services)
These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements: We may disclose information if required by law, legal process, or to protect our rights and safety.
Business Transfers: In the unlikely event of a business merger or acquisition, your information may be transferred as part of the business assets.
Your Consent
We will always obtain your explicit consent before sharing your information for any purpose not covered in this policy.
Data Security
Protection Measures
We implement appropriate technical and organizational measures to protect your personal information:
- Secure data transmission (SSL encryption)
- Regular security assessments
- Access controls and authentication
- Data backup and recovery procedures
Limitations
While we take security seriously, no internet transmission is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.
Your Privacy Rights
Access and Control
You have the right to:
- Access your personal information
- Update or correct your information
- Delete your personal information
- Unsubscribe from communications
- Opt-out of data collection (where possible)
How to Exercise Your Rights
Email: Contact us at contact@thedvexpress.com Newsletter: Use the unsubscribe link in any newsletter Website: Adjust your browser settings to control cookies
Data Retention
Retention Periods
Newsletter Subscribers: Until you unsubscribe Contact Inquiries: Up to 2 years for customer service purposes Advisory Clients: As required by SEBI regulations and professional standards Website Analytics: Aggregated data may be retained indefinitely for business purposes
Deletion Requests
We will delete your personal information upon request, except where retention is required by law or legitimate business interests.
International Data Transfers
Our website may be accessed from anywhere in the world. By using our services, you consent to the transfer of your information to India, where our servers are located and our business operates.
Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Third-Party Websites
Our website may contain links to external websites. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any external websites you visit.
Updates to This Policy
Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through:
- Website notice
- Email notification to subscribers
- Updated “Effective Date” at the top of this policy
Your Continued Use
Continued use of our website after policy updates constitutes acceptance of the revised terms.
Regulatory Compliance
Indian Privacy Laws
This policy complies with applicable Indian privacy laws and regulations.
Financial Services Regulations
As a financial services provider, we also comply with SEBI regulations regarding client data protection and confidentiality.
Contact Information
Privacy Questions
For questions about this Privacy Policy or our privacy practices:
- Email: contact@thedvexpress.com
- Subject: “Privacy Policy Inquiry”
- Response Time: We respond to privacy inquiries within 72 hours
Data Protection Officer
For specific data protection concerns, you may contact our Data Protection Officer at the same email address.
Your Trust Matters
We understand that sharing personal information requires trust. We’re committed to earning and maintaining that trust through transparent practices, robust security measures, and respect for your privacy choices.
Thank you for trusting The DV Express with your personal information. We’re honored to be part of your financial education journey.
This Privacy Policy is effective as of June 30, 2025, and was last updated on this date.